Customer Service: The Silent Business Killer Workshop
Poor customer service costs US businesses $84 Billion each year.
How much is your business losing in....
- Revenue
- Poor reputation
- Lost customers
- Lost referrals
PT 1: Communication Tools for Positive Customer Interaction
- Convert negative thoughts to positive, powerful thoughts!
- Apply positive words and phrases during customer conversation!
- Implement techniques that create a positive, memorable image!
PT 2: The Excellence Standard: Increase your Service Increase your Revenue
- Your Customer Service Vision statement
- How to capitalize on excellent service
- Effective customer service tools
- Skills for creating long lasting client satisfaction, relationships and repeat business.
Customer Service: The Silent Business...
Date and Time
Thursday Feb 9, 2017
9:00 AM - 12:00 PM MST
Thursday February 9, 2017
9 am - 12 pm
Location
RTL Networks
1391 Speer Blvd #850
Fees/Admission
$30 Registration
Website
Contact Information
www.bbiprofessional.com