Social Media and Customer Engagement: Strategies for Cultivating Brand Champions

or small businesses, there is not a more powerful business-building tool than word-of-mouth referrals. During this hands-on seminar, you will create your own online community and learn how social media can provide a space for engaging customers and unlock its potential for direct-to-consumer marketing.

How Will You Benefit?

• Build a strong community of brand champions.
• Take away social media best practices and tips.
• Understand the social media channels commonly used by businesses for marketing.